At Tanequia Ads, we are committed to providing high-quality products that meet your expectations. To ensure your satisfaction and confidence in our offerings, we offer comprehensive warranties on select products. Please review the following warranty details for the products purchased from us:

1. Product Coverage

Our warranties cover manufacturing defects and workmanship issues for the following products:

• Casafield Brown Natural Wicker Water Hyacinth Decorative Baskets (13.25 in. x 11 in. x 5.25 in.) – Set of 2
• Afoxsos White Wood Decorative Baskets (12 in. x 6.5 in.) – Set of 3 Boho Storage Bins
• Household Essentials Tall Scoop Basket in Gray Paper Rope

2. Warranty Duration

Warranty periods vary by product:

• Casafield Water Hyacinth Baskets: 12 months from the date of purchase.
• Afoxsos Boho Storage Bins: 12 months from the date of purchase.
• Household Essentials Tall Scoop Basket: 6 months from the date of purchase.

3. Warranty Claims Process

To initiate a warranty claim, contact us via:

• Phone: +1 830 494 3439
• Email: support@tanequiaads.online
  Please provide proof of purchase and a detailed description of the defect.

4. Exclusions

Our warranties do not cover:

• Damage caused by misuse, accidents, or neglect.
• Normal wear and tear.
• Damage resulting from improper cleaning or maintenance.
• Modifications or repairs performed by unauthorized persons.

5. Return & Replacement

If a product is found defective within the warranty period:

• We may issue a replacement or repair, at our sole discretion.
• Returns must be authorized and processed according to our return policy.

6. Inspection & Verification

All warranty claims are subject to inspection and verification by our team to confirm the defect or issue.

7. Shipping & Handling

The customer is responsible for shipping costs related to warranty claims unless the defect is confirmed under warranty.

8. Limitations of Liability

Our liability is limited to the cost of the defective product. We are not liable for any incidental or consequential damages.

9. Product Care & Maintenance

Proper care and maintenance are essential. Refer to the product’s care instructions to ensure longevity and warranty validity.

10. How to Contact Us

For warranty assistance, please reach out:

• Phone: +1 830 494 3439
• Email: support@tanequiaads.online
• Address: 513 E Barger St, Tyler, TX 75702, USA

11. Important Reminder

Keep your purchase receipt or proof of purchase for all warranty claims.

12. Product Availability

Warranty coverage is valid only for products purchased directly through Tanequia Ads or authorized retailers.

13. Custom Orders

Warranties do not cover custom or personalized orders unless specified at the time of purchase.

14. Warranty Transferability

Warranties are non-transferable and apply only to the original purchaser.

15. Contact for Assistance

If you have any questions about your warranty or need further assistance, contact our customer service team at the provided contact details. We are dedicated to ensuring your satisfaction with our products.